Beyond Phone Orders
Phone orders are messy. Customers call during rush hour, orders get mixed up, and you're stuck taking orders instead of cooking.
WhatsApp ordering fixes this. Customers browse your menu, add items to cart, and checkout — all in a conversation. You get a clear order with payment confirmed before you start cooking.
How It Works with Waaiio
Your Menu on WhatsApp Add your dishes with prices, descriptions, and photos. When a customer messages, the bot shows your menu as a clean WhatsApp catalog.
Smart Ordering Customer types "2 jollof rice and 1 pepper soup" — the bot understands, adds to cart, calculates the total, and asks for delivery address.
Payment Before Cooking Customer pays via Paystack or Stripe before you start preparing. No more "I'll pay when it arrives" headaches.
Order Tracking Customer gets updates: "Order confirmed", "Being prepared", "Out for delivery". All automatic.
Why Not Just Use Instagram DMs?
- Instagram DMs don't take payments
- You can't send order updates automatically
- There's no menu catalog
- You have to reply to every single message manually
With Waaiio, the bot handles 90% of orders. You only step in for special requests.
Features for Restaurants
- Product catalog with images
- Cart + checkout flow
- Delivery zone pricing
- Table reservations
- Reorder ("same again" — loads last order)
- Operating hours (bot only shows available times)
Try It Free
30-day trial with everything included. Add your menu and start taking WhatsApp orders today.