Privacy Policy

1. Information We Collect

When you use Blowded, we may collect:

• Account information: business name, email, phone number, address.
• Booking data: customer names, phone numbers, booking details processed through your WhatsApp bot.
• Usage data: platform features used, interaction patterns.
• Payment information: processed securely by our payment partners.

2. How We Use Your Information

We use your information to:

• Operate and maintain your WhatsApp booking bot.
• Process bookings and payments on your behalf.
• Send notifications and reminders to you and your customers.
• Improve our platform and services.
• Prevent fraud and enforce our terms.

3. Information Sharing

• Customers: booking confirmations and reminders are sent to customers via WhatsApp.
• Payment processors: payment data is handled by Paystack or Stripe. We do not store full card details.
• WhatsApp/Gupshup: messages are delivered through our WhatsApp Business API provider.

We do not sell your personal information to third parties.

4. Data Security

We implement industry-standard security measures including encrypted connections, secure authentication, and access controls.

5. Your Rights

You have the right to:

• Access your business and customer data.
• Update or correct your information.
• Request deletion of your account and data.
• Export your booking data.

6. Contact Us

For privacy questions, contact us at privacy@blowded.com.